For individuals in every walk of life and in every stage of change, this compact, no-nonsense book captures both the heart--and the "how"--of successful change. Organisations are forced to change faster and more radically than ever. How are companies faring in meeting these challenges--and what can we learn from their experiences? In this powerful follow-up book~Worganised around Leading Change's revolutionary eight-step change process--Kotter and co-author Dan Cohen reveal the results of their research in over 100 organisations in the midst of large-scale change. What they found may surprise you. Although most organisations believe change happens by making people think differently--Kotter and Cohen say the key lies more in making them feel differently. They introduce a new dynamic--"see-feel-change"--that sparks and fuels action by showing people potent reasons for change that charge their emotions. Through true stories from real people, the authors present a play-by-play of challenges encountered, mistakes made, and lessons learned through each of the eight steps of change--and offer tips and tools readers can apply within their own organisations. A powerful message, communicated with great effectiveness.
Ho-il Kim, Vice President and General Counsel, Cabot Corporation, Boston, MA
By and large, there is no lack of analytics, decision trees, financial models, process maps, and other forms of logical intercourse within corporate America. Our days are saturated with rational, left-brain thought patterns. This book does an excellent job of helping us where we need it most—on the emotional or passionate side of the equation for driving change.
Gjon Nivica Jr., VP and General Counsel, Engines and Systems, Honeywell International, Inc., Phoenix, AZ
The heart-emotions theme blends effectively with the otherwise hard mechanics of some of the eight steps of leading change. The stories provide strong examples of the concepts and best practices. The ‘What Works’ and ‘What Does Not Work’ segments throughout the book summarise each section well. The overall results are excellent.
Robert Bender, Senior Operations Coordinator Northrop Grumman, Newport News, VA
More pragmatic than other change books. It offers clear advice. I have already made it required reading for my direct reports.
Dan Sajkowski, Optimisation Manager, BP Amoco PLC, Whiting, NH
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